Procedures & SOPs
How the job is done — step by step, the right way.
LEARN. PRACTICE. PERFORM.
SkillOnDemand is an employee microlearning platform that turns your SOPs and company knowledge into short lessons people can practice.
SkillOnDemand is invite-only for now. Access is by invitation. Request Beta Access
Your knowledge stays yours. Kept separate and encrypted in transit.
Policy knowledge. Know.
Lessons come from the material you already trust.
One idea at a time, with a check and a hint.
People try a real situation before it counts.
Every location learns the procedure you approved.
SkillOnDemand starts from that material instead of a generic course catalog.
If it is written down in a document you trust, it can be taught and then practiced.
How the job is done — step by step, the right way.
What you sell, how it works, and how to explain it.
Service, sales, and tough moments — practiced first.
Rules that matter — applied, not just posted.
What people need to know and decide before they touch the equipment.
When to follow the book — and how to decide under pressure.
How it works
Bring your SOPs
Add the procedures and documents you already use.
Learn and practice
A short lesson, then a situation drawn from that material.
See who's ready
See who has it and who still needs support.
Optional AI drafts a lesson from your text, and you approve it before anyone learns it.
Practice · Scenario
ExampleScenario
A customer says their claim was denied. What do you check first?
Your choice
The exclusions listed in the customer's policy.
Right
From your source
Right. Section 4.2 of your policy guide.
Ideas appear one at a time, so a long procedure does not arrive as a wall of text.
The sequence is shown, then the learner puts the steps back in order.
A short situation shows how the rule plays out with a customer or on the job.
Miss a check and you get a hint, so the next try still counts.
Miss it again and the key idea is shown once more before you try.
Recall the point in your own words, then reveal it and rate how you did.
Learners pick Slow, Normal, or Fast. A plain view has no animation, and reduced-motion settings are respected. It runs in the browser on a phone or a computer, and it can be added to the home screen. Animated lessons stay off until your organization turns them on.
PDF, Word, text, or Markdown is split by its headings, and you approve that map.
Every point keeps a word-for-word line from the document you brought.
A number your source never states is removed, and a missed key fact is added back.
An Admin reviews the lesson and signs off before a learner can open it.
A small crew or a large company can use the material it already has. People learn the same procedure, practice it, and show what they can do.
The longer explanations live on these pages.
Service call
The AC is running continuously but the house isn't cooling. What should you check first?
Sign in to practiceSmall business
Owner-led training, no course writing
Growing company
Managers see who needs help
Larger organizations
The same approved lessons everywhere
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