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Field techs and job-site SOPs

Skilled trades training for the job-site procedure in your techs' hands.

The problem on the job site

Field techs work from job-site SOPs. A portable-ladder procedure says which ladder to choose, to inspect it before every use, how to set the base, and to tag a damaged ladder out of service the same shift. On site, someone still stands on the top step or sets the ladder on a pallet, because that decision was never practiced.

How SkillOnDemand does it

SkillOnDemand turns the company's ladder procedure into a short lesson for field techs. Each point cites that procedure. An admin approves the lesson before anyone on the crew sees it. Practice asks the tech to choose the next step when a coworker is about to climb a ladder set on a pallet in a walkway. Coaching feedback confirms a choice that comes from the published procedure, or sends them back to relearn the setup unit. Readiness shows which techs are ready for that job-site task.

A ladder procedure, from the SOP to the job site

  1. Step 1

    Procedure

    Start with the portable-ladder procedure the crew already follows: choose a ladder that reaches without the top step, inspect it before use, set the base on firm level ground, and tag a damaged ladder out of service.

  2. Step 2

    Approved lesson

    A short lesson is built from that job-site SOP. Each point cites the procedure, and an admin approves it before field techs learn it.

  3. Step 3

    Practice scenario

    A coworker is about to climb a step ladder placed on a pallet in a walkway. The learner chooses the next step from the published procedure. Coaching feedback confirms a step that comes from that unit, or sends them back to relearn the setup steps.

  4. Step 4

    Readiness

    You see which techs are ready for that job-site task and who still needs support.

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